Consolidated Cable Executive Staff
Michael J. Burns
CEO and President
Burns founded the company in 1999, driven to cultivate America’s number one service provider to the cable industry. He pulled together his “A-Team”, a diverse group of senior management professionals, each specialist in their own right. With more than 30 years of hands-on expertise, Burns has a gift for building strong personal relationships and creating solid client bases in markets throughout the country. Prior to founding Consolidated Cable, he served as Regional Vice President for Communication Resources Incorporated (CRI) where he was in charge of the company's Southwest Region. There he fine-tuned the art of providing installation, audit, and collection services to some of the industry's leading MSOs. Burns supervised all start-up operations throughout the Southwest, including hiring and training of new employees, procedure implementation, new system budgets and equipment purchasing and distribution. His dedication and commitment to client satisfaction is incomparable, and his vision for what is possible in this industry is an inspiration. Burns is a charter member of Westbound Bank where he currently sits on the board of this Texas-based financial institution.
Ian C. Turnoff
Chief Operating Officer
Turnoff is a master at getting results. With more than 25 years of hard-earned cable field services experience— including overseeing system audits; non-pay field collection; equipment recovery; tap-disconnects; and many specialty projects such as the current digital transition initiative for many of the industry's leading MSOs— Turnoff is focused on surpassing clients’ expectations while managing and maintaining one of the best teams in the business.
Prior to joining Consolidated Cable, Turnoff served as Business Unit Manager for Viasource Communications. While with Viasource, he oversaw the South Florida market, which included seven separate cable systems, 70+ field employees and over $3.8 million in annual revenues. Turnoff currently oversees and manages the company’s day-to-day operations that includes 200 employees in eleven US markets.
John L. Marks
Vice President, Business Development
Marks knows every detail of field operations, giving him an invaluable insight on the day-to-day realities of the business. Having started out by performing field collections in 1983, Marks quickly worked his way up to operations manager on local and regional levels and then became a bad debt collections specialist. A great communicator and relationship-builder, Marks’ client services roles expanded and he began working with some of the industry's leading outsource organizations. Prior to Consolidated Cable Solutions, Marks was Director of Client Services for Viasource Communications. From 1998 to 2001 Marks was responsible all internal and external marketing and communication strategies, during which time the company acquired seven field contracting firms and executed an Initial Public Offering— which grew the company from $25 million to $270 million in annual revenues. Marks joined Consolidated Cable in 2001 and swiftly expanded the company’s footprint to include Miami, Fort Lauderdale, West Palm Beach and Melbourne while adding door-to-door sales to the company’s service repertoire. Marks efforts landed Consolidated Cable in northern California where the company currently has operations in Sacramento, San Jose and Fresno. In 2011 Marks played the leading role in expanding the company’s footprint to include Fort Worth, Texas, Louisiana and New England.
Terry S. Smith
Vice President of Field Collections
In his 10 years with Consolidated Cable Smith has consistently achieved the highest levels of performance while exceeding annual goals and assisting in all avenues of the business. Smith’s ascension to his current position includes the invaluable experience of holding many collection positions in various markets throughout his more than two-decade cable career.
Prior to joining Consolidated Cable, Smith was part of Comcast’s and Time Warner Cable’s In-house collections department where he served as lead field collections agent for over 4 years.